ReadyFresh Meals is dedicated to the health and safety of all its employees and customers.  We are constantly following the COVID-19 developement and adapting our measures to meet the government requirement.  We have taken the following precautions during this pandemic:

1.All of our employees wear gloves and masks as well as face shield during all steps of food preparation and handling.

2. Work stations are sanitized every 20 minutes.

3. Employees are required to wash their hands every 20 minutes.

4.  Delivery is contactless and your order will be placed at your door.
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Privacy Policy

Policy Statement
ReadyFresh Meals knows how important it is to you to know how your information is collected used and shared.  We have put a great importance on protected that information and in accordance with that protection,the following privacy policy describes how fresh-n-ready-meals.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.


Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, login, email address, password, purchase history, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with our processor Shopify 


Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Shopify 


Customer support information

Examples of Personal Information collected: email, phone number, name, address

Purpose of collection: to provide customer support.

Source of collection: collected from you.


Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.


Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, delivery and fulfillment of your order, opening an account in your name, and keeping you up to date on new products, services, and offers by signing up to our newsletter.  

Your personal information is only accessible to those who require it to perform their duties.  ReadyFresh Meals does not sell or communicate user lists.


Retention
ReadyFresh Meals conserves your Personal Information in conformity with privacy laws.


Securing your personal data
The servers used by ReadyFresh Meals and its website use Secure Sockets Layer (SSL) software, which encrypts information you enter to make sure your data is secure and protected.  To verify if you are shopping in secure mode, ensure that the URL in your address bar begins with https:// and that there is a padlock at the start of your address bar.


Accessing and Changing Personal Information
At any time, you can access and edit the information stored in your profile.  To access your profile, click on the "Sign in" link at the top of the page and log in using your username and password. From there, you can view and edit your personal information. 

You can currently have easy access to recent orders, name, address, email, password, newsletter preference, and points balance.


Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.  

ReadyFresh Meals uses mostly persistent cookies which will last until they expire or are deleted. You can control and manage cookies through your browser settings. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.


Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.  It is your responsibility to stay up to date on our privacy policy.


Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.

by e-mail: info@readyfresh.com 
Telephone: 514-967-7581
by mail: 1362 Rue Holmes, Longueuil QC J4T 1P5, Canada



Last updated: October 19th, 2020
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